Our Reviews
Samuel G|2023 Buick Enclave
Confirmed Service Customer
3/20/2026
The staff is professional and polite.
SALISBURY, NC
Melissa B|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2026
A special shout out to Max and Jorgen. Their support in purchasing our 2026 Tahoe, 5 hours away was such a smooth process.
VIRGINIA BEACH, VA
Jonathan K|2025 Chevrolet Tahoe
Confirmed Service Customer
7/30/2025
great job
CORNELIUS, NC
Mark I|2024 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
Waited 3 hours for an oil change..
MOORESVILLE, NC
Trudy C|2025 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
It was fine. Work completed promptly.
MOORESVILLE, NC
Michele D|2025 Chevrolet Trailblazer
Confirmed Sales Customer
8/1/2025
I am disappointed that I was not made aware before I purchased the Trailblazer, that I would not get the car for 10 -12 days due to the replacement of the windshield. I thought maybe a day or two. My sales rep was great up to this point. I actually came back to him as I felt comfortable with him. However he was very busy that afternoon. He did send me a voice text explaining in detail why so long to get the car . I do appreciate his transparency now just wish he had made an effort to figure this out prior to purchase. Thank you
MOORESVILLE, NC
John V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2025
I had an appointment for an oil change and tire rotation. The service took almost 2 hours. My vehicle was not brought in for service for almost 45 minutes. I have had this service handled by the dealership many times, but it typically took 1/2 the time or less. Not sure what problem was, but with an appointment, the service should not have taken so long. Not sure if I will return again.
TROUTMAN, NC
Gregory C|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/4/2025
My salesman Brody Thomas was great to work with. Brody was friendly and professional. He had very good knowledge of the truck I purchased.
LIBERTY, WV
Michael F|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Everyone was friendly and helpful no complaints
MOORESVILLE, NC
Marshaleen C|2025 Chevrolet Traverse
Confirmed Sales Customer
8/22/2025
It was an experience unlike anything that I have ever experienced in my life. The staff that I spoke to on the phone made it a point to locate me & introduce themselves to me to make sure everything was up to my expectations & to see if they could assist me with anything else. It was a wonderful experience. I highly recommend Randy Marion dealerships to anyone that is in the market to purchase a vehicle. The whole team went above & beyond to locate the vehicle I was looking for. Brody Thomas, one of my salespeople, made sure I understood everything about my new vehicle plus he connected my phones, downloaded apps that made things easier for me. He also has continued to help me after I got home with some questions & concerns. He is outstanding as well as the rest of the staff. I can't say enough great things about Randy Marion Dealerships. Go check them out, you won't be disappointed.
GROVE CITY, OH
Bobby G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Great service.
CHINA GROVE, NC
Austin T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/1/2025
Best sales man ever!
MOORESVILLE, NC
David B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
Steve was amazing at the dealership. He has earned you all a customer for life.
CORNELIUS, NC
Angela M|2026 Chevrolet Traverse
Confirmed Sales Customer
8/19/2025
Jerome was really good and knowledgeable about the Traverse model.
MOORESVILLE, NC
Melissa M|2025 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Van helped me with oil change. Needed to schedule appointment for other concerns calling him to do so.
LINCOLNTON, NC
Alejandro C|2025 Chevrolet Suburban
Confirmed Service Customer
8/22/2025
Worst customer service ever.
CHARLOTTE, NC
Tom H|2015 Chevrolet Tahoe
Confirmed Service Customer
8/25/2025
First time there. Treated well and was kept informed along the way about the cost of the repair and the time it would take to complete the job.
MOORESVILLE, NC
Robert S|2024 Buick Encore GX
Confirmed Service Customer
9/9/2025
They listened to my observation of the problem
DAVIDSON, NC
Anna B|2020 GMC Acadia
Confirmed Service Customer
9/9/2025
Great experience! Greg is a awesome mechanic
MOORESVILLE, NC
Tracie G|2026 Chevrolet Equinox
Confirmed Sales Customer
7/29/2025
Micheal the sales guy did a great job getting me where I needed to be at to purchase a car
INDIAN TRAIL, NC
Joseph L|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
8/4/2025
Great Experience
STATESVILLE, NC
Craig B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
Fast and easy
MOORESVILLE, NC
Lisa C|2017 GMC Acadia
Confirmed Service Customer
8/12/2025
Steve assesses my car and then had it repaired quickly. Excellent customer service. Thank you
MOORESVILLE, NC
Christof T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
8/16/2025
Excellent service
MOORESVILLE, NC
Harry M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/18/2025
My salesman was the most helpful salesman I have ever dealt with. He took his time with me and explained things till he was sure I understood. I would definitely use him and recommend him to my friends
STATESVILLE, NC
Joshua W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Any questions I had about the truck no matter how small or detailed my question was they answered it. They also provided me with answers I needed for instance how to keep the step down so I can clean it while washing the truck, or looking for a camper top or rolled cover for the bed. Thank you Rylan P.
STANLEY, NC
Rebecca C|2017 Buick Encore
Confirmed Service Customer
9/7/2025
When I brought my vehicle in for a diagnosis on 8/29 at 10am (for which I had to take off work) it was communicated that my appointment, which I scheduled and confirmed by phone on 8/27, was never put into the system. Once the appointment was created in the spot, I was told there was a high likelihood my car could not even been see until 9/2 despite an appointment slot being completely open and now reserved by me. At close of business on 9/29 I was called and informed that diagnosis ($240 fee) had been completed, the only found issue was that the engine oil cooler lines were cracked, but that the part was in stock and could be repaired. I agreed to the repairs. On 9/3 repairs had been completed and re-inspected for verification, I arrived at the dealership, payed $1,685.80, and left in my car at 4:40pm. 30 minutes down the road the smoke was billowing from the hood of my car. I pulled off, popped the hood and found the engine smoking around the oil cap. I got under my car and found the oil leaking worse than when it was taken in. I called and was forwarded to the voicemail of a manager where I left a message explaining the issue had not been resolved and my disappointment in the service team for not completing a nearly $1,700 job. On 9/4, a service agent (Van Waters), not a manger, called me and asked me to bring the car back in. The car was towed back to the dealership. Later that same afternoon, the service agent (Van Waters) called back and claimed the brand new tubes that were installed were cracked and that the issue was missed upon re-inspection, but that the service team was working to correct the issue. On 9/5, I was again informed the vehicle repairs were complete and that the car could be picked up. When I arrived that afternoon around 4:20 to retrieve the car, the same service agent (Van Waters) then told me that the new part wasn’t cracked but that the transmission tube was cracked by a maintenance worker during the first repair and not fixed. This issue being caused by a team member caused deep concern and I requested to talk to a manager. Rather than having me meet with a manager, whom I could see through their office widows to not be on a phone or with a customer, I was told the manager was too occupied and I could meet with a floor supervisor. I talked the supervisor through the now week-long ordeal explaining that a) if it was a part their team cracked I should be reimbursed for some labor costs, b) if the new tubes were cracked, it should have been caught upon re-inspection and I was owed compensation from the labor costs for it not being caught, and c) if it was an issue that existed from the start then I was owed the $240 diagnose fee back since the issue was not diagnosed. I also informed the supervisor that due to my car being in the shop, family members had to take off work and add miles to their vehicles the take me to work so I could afford the nearly $1700 in initial repairs. The floor supervisor ensured he would share this information with a manager and I was told, and agreed, that I would be contacted by phone call. On 9/6, I was not contacted by phone but rather received a generic email from Service Lane Manager Mike McAndrew (Randy Marion Chevrolet of Mooresville) starting the following: “After carefully reviewing your situation with all parties involved, we believe that the appropriate actions were taken in covering the tow bill and subsequent repairs as the at-fault component was in the general area of previous repair though not directly related, but do not feel that additional compensation is required at this time.” However, this so-called manager never once contacted me to confirm the details of the events and his claim that the issue being “in the general area of previous repair though not directly related” does not match what I was over the phone of in person by service agent Van Waters. Initially, I would have felt aptly compensated if the $240 diagnostic fee was returned. However, due to this now week-long ordeal, I feel I am owed much more for my time, time off of work, service team not catching issues, and being told on 3 separate days that the new issue was something different each time.
SALISBURY, NC
Robert F|2022 Chevrolet Tahoe
Confirmed Service Customer
9/7/2025
All went well.
CHARLOTTE, NC
Michael V|2025 Chevrolet Trax
Confirmed Sales Customer
9/10/2025
Great experience from initial contact to final sale. Friendly, knowledgable staff and smooth overall process.
GATE CITY, VA
Margaret M|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/11/2025
Excellent
MOUNT ULLA, NC
Katherine P|2025 Chevrolet Trailblazer
Confirmed Sales Customer
8/12/2025
It
WINSTON SALEM, NC
Julie S|2025 Chevrolet Traverse
Confirmed Sales Customer
8/14/2025
Jerome was incredibly helpful and very easy to work with. He made the car buying experience, which ordinarily is very stressful, enjoyable.
INDIAN LAND, SC
Linda C|2023 Chevrolet Suburban
Confirmed Service Customer
8/24/2025
Friendly, professional personnel!!! Great service!!!
MOORESVILLE, NC
Lucy G|2018 Buick Enclave
Confirmed Service Customer
8/25/2025
Great experience, very personable & always leave out knowing my car is in its best condition
MOORESVILLE, NC
Susan L|2023 Buick Envision
Confirmed Service Customer
9/11/2025
It was fine. Didn’t really expect it to take an hour. And it cost a good bit more than last time. I tried for 2 days to make a reservation on line, the way I did the last 2 times, even tried to use the chat feature, but was unable to do this. The people who were answering the texts would not return my inquiries I finally called on Wednesday and got an appointment for an hour and a half later.
SALISBURY, NC
Francina T|2025 Chevrolet Traverse
Confirmed Sales Customer
8/2/2025
I cannot say enough about the outstanding customer experience! Brody Thomas went above and beyond to fulfill all my needs. I recently had a tragic accident that has left me in a wheelchair for over the next 6- 8 months and he researched to find the perfect vehicle for my needs and it’s a beauty! He is an asset to your dealership and deserves to be recognized as on outstanding, kind and honest leader in your company! I live in WV and go to Randy Marion for all my vehicle purchase! The entire staff there is amazing, kind, helpful and knowledgeable. God bless each of you and Randy Marion Dealership, your are priceless!! 🙏 Thank you 😊
MARMET, WV
Brian K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Every aspect of this service was done with the utmost professionalism and hospitality. From the time I called in to schedule to win, I picked up my truck was a great experience. My truck was fixed the first time and I was kept up-to-date on all procedures. Again, a great experience.
MOORESVILLE, NC
Eric S|2024 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Had a great experience when needing to have an oil leak checked and repaired. I was able to get an appointment easily and they even provided a ride back to my house. Van, my service representative, did an amazing job of communicating and had me out the door with my vehicle later that same day.
DAVIDSON, NC
Patsy W|2025 Chevrolet Blazer
Confirmed Service Customer
10/9/2025
I had a 1 o'clock appointment and arrived 10 minutes early and the tech texted me at 1:00 that he would be serving my Blazer and it did not go back until 1:20. That might be the normal but I didn't think it would be. Overall the staff was very friendly.
KANNAPOLIS, NC
Timothy S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/14/2025
Did everything I asked him to do?
SALISBURY, NC
Donald M|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Service was performed on time and professionally.
CORNELIUS, NC
Jackie G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/17/2025
Entire Randy Marion Team were Very Attentive and Helpful. I am Very Pleased with my Experience in purchasing my New 2026 Silverado 2500.
NEPTUNE BEACH, FL
Victor L|2021 Chevrolet Malibu
Confirmed Service Customer
10/17/2025
I paid 230.00 for Diagnostics for my 2021 Chevy Malibu, end result was a bad transmission that was replaced 2 years prior. I was informed that my warranty had expired and they would not cover the repairs
MONROE, NC
Bradley H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
Easy in and out with no problem. People who help me where helpful.
LINCOLNTON, NC
Rebecca H|2026 Chevrolet Trax
Confirmed Sales Customer
10/21/2025
We had already had several conversations with Alejandro prior to coming to the dealership and were ready to purchase our vehicle.
MIDLAND, NC
Nicholas H|2025 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Accidentally went to the wrong shop, but they took care of me anyway. Everyone was very nice. The waiting area was very clean and filled with snacks and coffee. One of the better dealership service centers I have been to.
MOORESVILLE, NC
Robert M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
a 5 star dealership' van waters was very professional
MOORESVILLE, NC
Christof T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
9/26/2025
Great job
MOORESVILLE, NC
Ernest Y|2023 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Van Waters took care of getting my truck service done and completed within a couple of hours so that I could continue my work schedule
CHARLOTTE, NC
Kathleen A|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Jerome did a great job overall, my husband is a veteran but did not have his Id so Jerome helped him to get it so we could get the discount. He explained every about our new car. Although I wish we had a book to keep in our glove compartment. It would just make it easier!
LANCASTER, SC
Chad B|2016 GMC Acadia
Confirmed Service Customer
10/22/2025
The short version, I will never do ANY business with any Randy Marion Dealerships/Service again! PERIOD! After spending almost $1000, to fix ongoing issues with shaking in the steering wheel and the steering wheel pulsing back and forth when turning the steering wheel, these issues were still not fixed. I was told that I would have to spend another roughly $1700 to replace a rim, that may or may not actually fix the problem. The assistant service manager Michael couldn't guarantee this would actually fix the issues. I was told, "yes the steering wheel probably shouldn't do that, but it isn't really that bad, and it is probably the road causing the shake." I repeatedly suggested that the power steering rack was the real issue, but I was told the Technician couldn't replicate the issues, there fore they couldn't do anything about these issues under my extended warranty. Never mind Randy Marion Service replaced the torque converter two years prior for the exact same issues. I'm not really sure what a torque converter has anything to do with the steering wheel, but whatever! I offered to show and replicate these issues that I was experiencing to the Technician and/or Shop Foreman. I was told they are too busy. I hope Randy Marion enjoys my $1000, it will be the last money they will ever get out of me. Thanks for nothing!
TROUTMAN, NC
Wanda B|2024 Chevrolet Malibu
Confirmed Service Customer
10/23/2025
I was treated with great respect. All my questions were answered about my car.l will be returning for other maintenance appointments. Also if any problems should arrive.
STATESVILLE, NC
Derrick J|2021 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
For the first time talking over the phone through picking up my vehicle they very nice and this will not be my last time I'm sold thumbs up!
MOORESVILLE, NC
Larry J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
My technician was knowledgeable and prompt.
DAVIDSON, NC
Marlyn B|2024 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Good Service
TROUTMAN, NC
Scott U|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Over 2 hours for a simple oil change and I arrived 7:25am - first in the garage that morning….in fact, 1 guy said to me: well, we’re not even open yet!!!!!
MOORESVILLE, NC
Michael N|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/14/2025
The service desk employees taking the order or direction from the customer do not understand customer service and the need for customer engagement. It is so disappointing that these individuals do not it understand proper courtesy and respect of people coming in to spend money. They were on their phones. Didn’t look at me when talking, looked at phones…. Just sad this young group of people! Send them all to Chic-fil-a for a session on how to interact….
MOORESVILLE, NC
Ryan D|2025 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
Made an appt to have a seat issue that under warranty looked at, dropped my car off in the morning, was told I need to leave it all day, received a text at 3:30 that it was just being started to looked at and I need to leave it over night and another day, with out a loaner
TROUTMAN, NC
Erroll J|2024 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
Quick and friendly service.
STATESVILLE, NC
Linda C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/16/2025
Recent visit for routine car care and staff was excellent and I was in and out of the oil change, tire rotation in 30 minutes.
MOORESVILLE, NC
David B|2019 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Easy to get an appointment quickly. Dealership service department very clean. Repair done quickly and car returned clean. Michael was great to work with.
MOORESVILLE, NC
Jessica T|2020 Buick Encore GX
Confirmed Service Customer
8/22/2025
Very nice
TROUTMAN, NC
Todd M|2021 Chevrolet Suburban
Confirmed Service Customer
9/8/2025
I'm not sure if someone mixed our records with someone else or not but we didn't have our vehicle serviced there on 9/5/25
KANNAPOLIS, NC
Wayne M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/10/2025
AI gave me a 7:30 am appointment. You don’t open until 8:00 am.
MOORESVILLE, NC
Harry L|2022 Chevrolet Camaro
Confirmed Service Customer
9/15/2025
Van was extremely helpful in helping me decide what I needed for my car.
MOORESVILLE, NC
Lisa C|2017 GMC Acadia
Confirmed Service Customer
9/19/2025
Always do a great job!
MOORESVILLE, NC
Kavitha N|2025 Chevrolet Trax
Confirmed Sales Customer
9/23/2025
I am very happy with the experience here and would appreciate the salesperson sudy sharma for making the process smooth and easy.
DAVIDSON, NC
Bruce J|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Van Waters and Mike McAndrew understand what excellent customer service is!!! Offered to pick and drop off, even get the truck cleaned. 5 stars!
MOORESVILLE, NC
Louis W|2026 Chevrolet Colorado
Confirmed Sales Customer
11/4/2025
Super smooth process. I will work with Randy Marion again.
TROUTMAN, NC
Thomas R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Everything went smooth and was hassle free and I am extremely happy with my new truck!
MOORESVILLE, NC
Reginald N|2023 Chevrolet Colorado
Confirmed Service Customer
11/6/2025
Excellent
HUNTERSVILLE, NC
Neal M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Totally negotiated online and via phone. Delivered truck to Gastonia, easy peasy!
GASTONIA, NC
Andrew C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/14/2025
I worked with Jerome MccLendon. He was extremely helpful in doing most of the transaction over the phone. He prepared all of my paperwork ahead of time so all I had to do was sign and go on my way. It was a very pleasant purchase experience. I would definitely return to Jerome and Randy Marion again. Thank you!!
OAK RIDGE, NC
Travis B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/18/2025
Austin and Jurni were great and easy to work with. Made the whole car buying experience enjoyable.
HUNTERSVILLE, NC
Ashlee L|2025 Chevrolet Traverse
Confirmed Sales Customer
9/24/2025
We were greeted immediately and felt comfortable throughout the process. I had to find a car asap due to getting into a car accident and each step of the process was smooth with no issues.
MAIDEN, NC
Robert S|2023 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
The price quoted was inconsistent between email and the service center. The service team honored the email quote. The appointment team told me I could wait but the Service Center told me I needed to drop off. Fortunately, the Service team provided me a ride home and I was able to get a ride back. The Service team did not call me when the service was complete, but it was done when I returned to pick it up.
MOORESVILLE, NC
Nate T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Absolutely horrible experience 2 1/2hrs for a oil change and tire rotation and then overcharged for service
MOORESVILLE, NC
Mark S|2015 Chevrolet Corvette
Confirmed Service Customer
10/24/2025
I was very please to be treated well by my service representative and I really liked that they put the plastic seat covers on my almost classic Corvette!
MOORESVILLE, NC
Robert B|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/27/2025
Always friendly. Cody did a good job explaining all the Ins and outs
ROCKWELL, NC
Kimberly P|2025 Chevrolet Silverado EV
Confirmed Sales Customer
11/10/2025
The sales process and the salesperson was great. The problem began the next day when I realized that my door was hung wrong. The response time and the actual response from the dealership was horrible.
CHARLOTTE, NC
Wesley W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Great communication with Jerome.
TROUTMAN, NC
Jack J|2026 Chevrolet Colorado
Confirmed Sales Customer
11/19/2025
I've known Brad Sigmon at Randy Marion Chevrolet for many years and when I contacted him, he put me in touch with Brody and Nick, the sales manager. Bryson completed the sale and Jerni Sigmon handled the paperwork. Brody told me of a Colorado in stock that would fit my needs. Everyone involved was professional
SHERRILLS FORD, NC
Jonique N|2026 Chevrolet Equinox
Confirmed Sales Customer
10/28/2025
I HATE going to dealerships, but Randy Marion are unlike any other dealerships I have gone to. From the Car Salesmen and Finance they restored my faith in going to car dealerships. The professionalism, care, honesty, and ability to listen to their customers is unmatched.
CHARLOTTE, NC
Latoya W|2026 Chevrolet Traverse
Confirmed Sales Customer
10/28/2025
From start to finish. I was not given the 5 star experiences I saw given to other clients. ALSO asked for a called back, left several messages and no Reply. My name is Latoya Williams 704-878-2044
STATESVILLE, NC
Heath S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/28/2025
Everything was really good until the next day when they told us to come back to take delivery. They sent us a text and said pickup at 2:30 and we were told 3 different stories after we arrived and waiting 1.5 hours to get the vehicle.
CHARLOTTE, NC
Joseph B|2024 Chevrolet Silverado EV
Confirmed Service Customer
11/3/2025
Stephen Arbucci was very responsive and kept me up to date with the status of my truck. Any question I had was answered immediately which made this experience great. Thank you Stephen!
MOORESVILLE, NC
Joshua B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
My Sales person Austin was fantastic to work with. Easy process and didn’t feel pressured. Only down side is that the vehicle had been driven by an employee and is due for an oil change in 900 miles and that wasn’t offered to be covered.
STANLEY, NC
Jason C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Everyone at the dealer made it smooth and easy to purchase what we wanted. We had a very good experience
SHERRILLS FORD, NC
Bob M|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
11/16/2025
Great people and they appear to do good work.
TERREL, NC
Bradley A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
The salesman, Cody, made the transaction smooth and easy.
MOORESVILLE, NC
Sophia N|2024 Chevrolet Camaro
Confirmed Service Customer
11/21/2025
It was a good appointment, not a long wait time and very nice and helpful employees. I appreciate the great service!
MOORESVILLE, NC
Lisa R|2025 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Technician left greasy fingerprints inside my vehicle. And why did they have to reposition my seat!?! They weren't taking it for a drive!
TROUTMAN, NC
Jim T|2014 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Was charged three times what I was told it would be to tell me what was wrong and your mechanic was dead wrong with his opinion
CONCORD, NC
William L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
.
MOORESVILLE, NC
Lennie C|2024 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
i am very happy surprise pleased and surprise with the priced. T hanks and i willalways repsent others to you, Lennie Caldwell
MOORESVILLE, NC
Rebecca W|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
Alejandro very helpful in finding the vehicle that I wanted. Great experience
STATESVILLE, NC
Herman D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/16/2025
It was a good experience for the most part. I did have to chase down a few items that should’ve been included in the lease trailer, signal, harness and lug nut with the key. I haven’t gotten them yet, but I do believe they will provide them as I should not have to pay for them at least twice before, and those items were in the glove box not this time.
STANLEY, NC
Telisa W|2025 GMC Yukon
Confirmed Service Customer
10/20/2025
This was my first time at this dealership and everyone was professional.
MOORESVILLE, NC
Peter M|2024 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
appointment was at 10am. I had to instruct the advisor to pull my car around to the back to start my service at 11. No apology. Nothing. As soon as my GM points have been spent, I will take my service elsewhere.
MOORESVILLE, NC
Donald V|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/23/2025
excellent service department
MOORESVILLE, NC
Hannah S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/23/2025
Brody at the Mooresville store was the absolute best. He was very professional and showed me how to use all of the bells and whistles. He was very patient and kind. He went above and beyond to help. He is our personal sales guys. 😊
MOUNT ULLA, NC
Jerry H|2026 Chevrolet Colorado
Confirmed Sales Customer
11/12/2025
All good except your paperwork listed our truck as a WT instead of an LT
MATTHEWS, NC
Jay R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/18/2025
Purchased new 4 tires for a Silverado 1500, process was very good, however upon pickup after the work was completed, all 4 wheels were covered in a white / sticky residue (tech didn’t attempt to wipe/clean them off) and after I cleaned them I noticed a 2-3 inch scratch on 1 of the wheels that wasn’t there previously.
MOORESVILLE, NC
Joseph B|2026 Chevrolet Suburban
Confirmed Sales Customer
12/5/2025
Brian Simmons and Fatima are awesome to work with. They resolve issues and don't make excuses. Will be buying from them again.
UNION GROVE, NC
Connie E|2017 Buick Encore
Confirmed Service Customer
9/15/2025
Didn’t have to wait long.
MOORESVILLE, NC
Tom G|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Courteous professional service
DAVIDSON, NC
Pannell S|2022 Chevrolet Tahoe
Confirmed Service Customer
10/12/2025
I really don't know where to start. I made an appt a week in advance for 10/3 at 8am. I arrived at the dealership on time to drop off the Tahoe for oil/tire rotation, windshield resevoir check, and GPS evaluation. I needed a shuttle but was told there was no ETA on when a shuttle would be available. Had to get my wife to pick me up.....no big deal. I also communicated I needed to pick up the vehicle by 1pm. At 1pm, I had no update so I called dealership. I was told NOTHING had been done on the vehicle but I could come pick it up. So I had to reschule for 10/8 to bring the vehicle back to the dealership. I would have expected a significant discount on the service given the inconvenience but was only offered a complimentary car wash at a local establishment that is really not convenient for me based on where I live. As you can imagine, I was very frustrated with the entire experience.
MOORESVILLE, NC
Johnny W|2024 Chevrolet Traverse
Confirmed Service Customer
10/21/2025
Had to wait about 1 1/2 hours for oil change and safety inspection since you take the car to the dealership for the inspection instead of doing it at the quick lube like before. Won’t do that again.
STATESVILLE, NC
Timothy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Over 2 hours for an inspection and oil change.
MOORESVILLE, NC
Robert B|2016 Buick Enclave
Confirmed Service Customer
11/3/2025
Service was great
MOORESVILLE, NC
Chad B|2016 GMC Acadia
Confirmed Service Customer
11/6/2025
Read my recent google review!
TROUTMAN, NC
Lisa J|2023 Chevrolet Traverse
Confirmed Service Customer
11/8/2025
Hailey was great as always good PM service visit.
MOORESVILLE, NC
Ken A|2024 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Had an 11 am appointment and the vehicle didn't have service begin until after 3pm, resulting in not being ready for pickup until after 5pm. Was late to dinner with my family. Was told everyone was busy. I can help you be less busy by taking my vehicle somewhere else. The advisor apologized but this appears to be a mgmt issue. An oil change and filters that takes all day and cost $500 is ridiculous.
MOORESVILLE, NC
Eric W|2026 Chevrolet Corvette ZR1
Confirmed Sales Customer
12/4/2025
Great dealership with awesome nice employees top to bottom. Their sales Manager Brian made the process super smooth and easy. They helped me get my dream car when other dealerships couldn't get the car I wanted. I could not recomend a dealership more highly. Even Randy himself called to congradulate me personally. A+++++
CALABASAS, CA
Madison F|2026 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
Received a lot of help in purchasing a new car and received great customer service!
MOORESVILLE, NC
George K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
Friendly fast service
TROUTMAN, NC
Micheal H|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/29/2025
As usual, VAN in service is the BEST !
LEBANON, TN
Norman J|2003 Buick Park Avenue
Confirmed Service Customer
10/26/2025
Scheduling was a problem due to AI. I was first set up for an alignment on a Saturday. When I came at the specified time, the service writer said that there were two alignments ahead of me and my wait would be 2-3 hours. I rescheduled.
CORNELIUS, NC
Andrew R|2026 Chevrolet Traverse
Confirmed Sales Customer
10/26/2025
Jerome was incredibly helpful, answered all questions and was direct on things we needed throughout the experience. We were upfront in our buying process expectations and Jerome nailed it from beginning to end. The experience was what we had looked for at other dealerships and did not get from those locations.
MAIDEN, NC
Lance D|2017 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
It was great and easy
YORK, SC
Thomas B|2020 GMC 1500 Sierra
Confirmed Service Customer
11/14/2025
The service on my GMC Denali was quick and painless. Ashley handles everything within a timely manner. Very happy.
MOUNT ULLA, NC
Dennis C|2024 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Good experience, no problems
KANNAPOLIS, NC
Carman T|2023 Buick Encore GX
Confirmed Service Customer
11/24/2025
Fast very nice waiting room
STATESVILLE, NC
Thang N|2026 Chevrolet Corvette
Confirmed Sales Customer
12/8/2025
Good.
CORNELIUS, NC
William N|2024 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
Easy drop off. Great communication. Easy pickup
MOORESVILLE, NC
Marshall D|2025 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
I have used service departments all across the southeast US from Texas, to Florida, Georgia, the Carolinas, Virginia and Tennessee. Never have I received the level of competence and personal courtesy shown by Steve at Randy Marion Chevrolet in Mooresville, NC. If there was a class to teach service advisors how to interact with and treat/listen to customers Steve should be the dean of the school.
LANDIS, NC
Jennifer M|2025 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
The staff was very friendly & kind. My car was ready within a short time. They address any of my concerns.
MOORESVILLE, NC
Kenneth B|2014 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Service was quick and appears to have done a good job.
STATESVILLE, NC
James G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
I scheduled an oil change, tire rotation and NC Inspection. When I went online to renew my NC tags, I found that the NC Inspection wasn't completed. I was off work when I scheduled this and now I have to re-arrange my work schedule to take my vehicle back to get this completed. Also, when I got the truck home, it looked like someone went mudding with it between the time I handed it off to them and when they turned it back over to me. Very disappointed with the outcome on a basic service appointment.
TROUTMAN, NC
Coleman R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/19/2025
Been waiting on a truck for 3 days that’s brand new and haven’t ever driven it supposed to be delivered
LINCOLNTON, NC
Lisa C|2017 GMC Acadia
Confirmed Service Customer
12/24/2025
Van Waters took care of my suv. It was efficient and reasonable . They also gave a complementary car wash! Thank you Lisa C .
MOORESVILLE, NC
Abbey R|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/6/2026
Honestly from start to finish, our experience was great. Michael Butler was wonderful to work with. He answered every question we had and never felt pushy in the least bit. We were given their full attention, and I really feel like they worked very hard to earn our business. I would absolutely return to RM and to Michael Butler. Jorgen in the finance department was also a pleasure to work with, as well!
MOORESVILLE, NC
Gerard H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/6/2026
We had a free service which expired on the 28th of December. We came in on the 2nd of January. So had to pay. Thought that was a little cheap. We asked about a cover for the back of the truck and were told to go up the hill to accessories. Thought they could have been a little more helpful and called accessories or something.
MOORESVILLE, NC
Leslie O|2018 Chevrolet Malibu
Confirmed Service Customer
1/6/2026
It was ok, they missed a key item I asked them to fix. I have to go back this week and have them work on it again. I dont like making 2 trips.
MOORESVILLE, NC
Jeff D|2019 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Another quick and easy oil change experience!
MOORESVILLE, NC
Brandon L|2026 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
I took my new truck in for the first complementary service, which I understood to include oil/filter change, tire rotation, and DEF fill up to 4 gallons. When I checked in, I was told the DEF was not included and would be an additional cost. Assuming the dealer employee knew what was included I just refused the DEF. When I got home, I found the paperwork that came with the vehicle that did state DEF was included in the first service offer from GM. I was also disappointed that it took over an hour for an oil change. I'm not sure I will be able to continue to use this service center.
SALISBURY, NC
Brian W|2018 Chevrolet Tahoe
Confirmed Service Customer
10/25/2025
Van was a great service writer and kept us in the loop while our truck was in for a couple days. Thanks Van!
MOORESVILLE, NC
Richard H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/12/2025
It was a great experience, would totally buy again.
KANNAPOLIS, NC
Robert B|2016 Buick Enclave
Confirmed Service Customer
11/24/2025
Michael (SA) was great and Carlos and his assistant took care of the problem with care. Great Experience.
MOORESVILLE, NC
Ronald H|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/4/2025
Always treated with respect. Ashley got me in and out ahead of schedule. She does an excellent job.
WINSTON SALEM, NC
Stephen F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/10/2025
Andy at Randy was great!! Wonderful experience.
CHERRYVILLE, NC
Timothy H|2025 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
GREETED IN THE LANE VERY PROMPLTY AND FRIENDLY.
MOORESVILLE, NC
Ashley L|2023 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Service was great and the advisor was professional and nice. Tech did a good job and my car is running like new. Thanks Randy Marion.
STATESVILLE, NC
Venola H|2019 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Grest
MOORESVILLE, NC
Riki R|2026 Chevrolet Colorado
Confirmed Sales Customer
12/19/2025
After spending countless hours at dealerships, it was nice to go somewhere with no BS way of doing business. There’s a reason this is my third vehicle purchased from the dealership.
MOORESVILLE, NC
Joel F|2025 Chevrolet Colorado
Confirmed Sales Customer
12/23/2025
Always a pleasure doing business at Randy Marion Chevrolet. Sales person Thor and GM Brian were excellent to deal with.
SOPHIA, NC
Evan O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
Awesome experience, fast and helpful
GASTONIA, NC
Robert B|2016 Buick Enclave
Confirmed Service Customer
12/23/2025
Van was spot on to getting my vehicle repaired and the necessary parts ordered
MOORESVILLE, NC
Douglas N|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Great service and very helpful with updates.
SYRACUSE, NY
Agda G|2026 Chevrolet Traverse
Confirmed Sales Customer
1/10/2026
Zach was amazing!! Hands down will come back to buy a car again from him in the future! He was genuinely so sweet and respectful and caring!! We had a bad experience at the Statesville Randy Marion with salesmen that weren’t friendly so we left and came to the Mooresville location and brought our business to Zach. So glad we did!! 10/10 salesman
MOORESVILLE, NC
Michael K|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
12/6/2025
Van was excellent My Silverado had the oil and filter changed and tires rotated. Oil coolant lines put on and new wiper bladed installed all completed on time and all correct Thanks Van You did. Great job Mike Korpak
MOORESVILLE, NC
William B|2025 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
Oil change was done in a timely manner. Appears to be good workmanship. Only disappointment was I had a 50% off coupon. I called the dealership beforehand to see what it would cost and ask if I could use my 50% coupon and I was told yes. When I got to the dealership, I was told to 50% coupon would not be off of the $89 oil change but offer $139 oil change. I talked to the service manager and was able to get the oil change for $50. Had I not asked to speak to the service manager I would’ve overpaid in my opinion.
SHERRILLS FORD, NC
Amber K|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/12/2025
We had the best car shopping experience we've ever had. Jerome McClendon was incredibly accommodating and patient throughout the entire process. He was attentive, never pressured us, and allowed us to make our own decisions without influence. During closing, Paul Nasonov proved to be the most informative manager we've ever worked with. We had many questions related to the purchase, our business, and future buying plans. He took the time to thoroughly guide us, ensuring we had all the information we needed for our next visit. Together, Jerome and Paul have earned our business going forward. Thank you both!
MOORESVILLE, NC
Donald M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/16/2025
Good People
MOORESVILLE, NC
Steve B|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
Very Smooth and easy. Like Van Waters a lot. He’s always been very helpful. Every business needs more like Van. If I owned the Company I would Elevate him into a Real Leadership Position.
MOORESVILLE, NC
Gabriel A|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
1/12/2026
The team at the Dealership are great! The service is top notch... all of them. I will keep going there for service and renew my vehicles.
CHARLOTTE, NC
Dane A|2023 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
Danny B. took care of everything for me and kept me informed on what was needed. Had to leave it at the dealership Friday-Tuesday for work to be done. Also great person!
BRENHAM, TX
Jeffory B|2024 Chevrolet Colorado
Confirmed Service Customer
1/14/2026
I had a service appt for an oil change at 10:00 and told them I would wait for my vehicle. I arrived at 9:50. At 11:30 my vehicle was still in the parking lot and had not moved. I went to the front desk and asked when my vehicle would be done for, I had an afternoon appt. They said they would get it right in. My vehicle was done in 20 minutes. Your text app that gives you the status of your vehicle and a text from the service is tech is a joke. I received a text from both when I checked in and never another update. I texted the service tech at 11:06 to see when my vehicle would be done and no response (my vehicle was still in the parking lot). Here are some suggestions: 1.) If people are waiting on site for their vehicle, give them an estimate of how long their vehicle will be in service upon check in. I was not the only customer waiting for a very long time who were upset. 2.) If people are waiting for a long time, the person who checks you in should give you updates. When I went up to check on when mine would get serviced, he acted like he had never seen me before.
STATESVILLE, NC
Teresa S|2024 Chevrolet Tahoe
Confirmed Service Customer
12/16/2025
Just in for 30k check up tire rotation and oil change. I waited 2 hour and it was finished. Courteous customer service person. Would go back for service again.
STATESVILLE, NC
Teresa M|2025 Chevrolet Colorado
Confirmed Service Customer
12/23/2025
Got mud all over the bottom part of the truck
KANNAPOLIS, NC
James H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/26/2025
Was able to schedule service on relatively short notice.
SHERRILLS FORD, NC
Linda C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/6/2026
Needed routine oil change, tire rotation and check of fluids. Did it on a Saturday morning in less than an hour!
MOORESVILLE, NC
Timothy B|2026 Chevrolet Traverse
Confirmed Sales Customer
1/10/2026
Left several messages with Brooke my sales agent. No return call. I have several items we order through Chevrolet for the Traverse. Floor mats etc that have come in and she ask us to call when they e mail me there in.
CHARLOTTE, NC
Samuel J|2026 Chevrolet Traverse
Confirmed Sales Customer
1/13/2026
Very pleasant and efficient experience. The sales person was very knowledgeable on the vehicles
CONCORD, NC
Eric G|2023 Chevrolet Camaro
Confirmed Service Customer
1/17/2026
They took care of me quickly and were very friendly.
MOORESVILLE, NC
Jeff G|2025 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
Colby McAlister did a great job checking me in and keeping me updated on the service to my truck. Everything went smooth.
DENVER, NC
Alvin L|2026 Chevrolet Colorado
Confirmed Sales Customer
1/21/2026
From the time I stepped into the lot, I received nothing but great service. Cody, my salesman was amazing, I can’t say enough about him. He was very knowledgeable about the trucks I was looking at, and help me close on one. Michael (Sales Mgr), was great in helping me swap vehicles (first one turned out to be a bit small for the family). Finance (Jerni & Paul) got the deals done for me quickly and hassle free. Overall amazing experience at this dealership. I highly recommend Randy Marion Chevy/Cadillac of Mooresville
MOORESVILLE, NC
Daniel H|2024 Chevrolet Colorado
Confirmed Service Customer
1/28/2026
First time visiting. Nice dealership facilities, and friendly service. Will make it my regular Chevy service center
CORNELIUS, NC
Tara D|2018 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
Great service
MOORESVILLE, NC
James D|2021 GMC 1500 Sierra
Confirmed Service Customer
1/29/2026
The truck is knocking bad after the warranty work was completed and runs loud. Something is wrong. I’ve left a message needing to bring it back and heard nothing
MOORESVILLE, NC
Paul A|2022 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
In and out,no problem.
HAMPTONVILLE, NC
Christof T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/9/2025
Great job
MOORESVILLE, NC
Scott P|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
12/11/2025
Na
MOORESVILLE, NC
Donnie M|2025 Chevrolet Trax
Confirmed Service Customer
12/16/2025
Had a great experience and was very quick
PRINCETON, WV
Cassandra S|2026 Chevrolet Blazer
Confirmed Sales Customer
12/18/2025
Robert was very knowledgeable and helped me trade one vehicle in on a newer very quickly.
SALISBURY, NC
Joanne S|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/18/2025
Very easy and Brody was the best.
WINSTON SALEM, NC
Charles D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/25/2025
The staff took care of my truck service needs
SHERRILLS FORD, NC
Darel T|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/25/2025
We had a great salesman
CHARLOTTE, NC
Barrott D|2026 Chevrolet Colorado
Confirmed Sales Customer
1/5/2026
Overall good process. Jerome was great. The ID me process was a bit complicated and aggravating but the sales manager worked with us and we were satisfied.
PAMPLICO, SC
Sequoea W|2024 Chevrolet Malibu
Confirmed Service Customer
1/15/2026
My experience was great mainly because of my service advisor Michael. He kept me updated throughout the entire process and even let me know if there were any set backs.
SALISBURY, NC
Paul W|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/20/2026
Very easy experience
CHARLOTTE, NC
Vivian G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/20/2026
The salesman was awesome and made our purchase easy and done in a timely manner.
CHINA GROVE, NC
Christopher A|2026 Chevrolet Traverse
Confirmed Sales Customer
1/26/2026
Fast efficient closing of all documents
CORNELIUS, NC
Kent R|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2026
Been coming there 7 yrs and have never had to wait 3 hrs for oil change and tire rotation and a quick wash. 30 to 40 trips i can't remember this long of a wait and the truck come back absolutely filthy. Why have a 9am appt and then leave at 12 noon. You may have lost a good customer. 3 hr oil change and tire rotation. Unbelievable
MOORESVILLE, NC
Dorothy W|2016 Chevrolet Impala
Confirmed Service Customer
11/20/2025
Easy intake/easy outtake
MOORESVILLE, NC
Shayne B|2025 Chevrolet Colorado
Confirmed Service Customer
12/13/2025
Service was quick and painless
MOORESVILLE, NC
Linda D|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Van was very professional and courteous.
MOORESVILLE, NC
Richard B|2026 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Service consultant Michael Goertzen was very helpful getting my suv serviced had oil change and a tire fixed was in a flash thanks Mick and crews !
MOORESVILLE, NC
Kelly E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
terrible interest rate. I should have declined the offer.
MOORESVILLE, NC
Robert B|2016 Buick Enclave
Confirmed Service Customer
1/21/2026
Greg repaired my steering in a timely manner.
MOORESVILLE, NC
Frank S|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/21/2026
Taking one's car into a dealership for service does not need to be the nightmare it is frequently thought to be. That is, if you are dealing with a service writer named Danny. He is the most responsive, helpful, professional, thoughtful and customer oriented person I have ever met in any car dealership. I stopped using this dealership a few years ago because of the attitude and unhelpfulness of the service writer at that time. I returned recently to see if things have changed. Things had indeed changed and I now bring both my cars to RM for service again. I also have my eye on a new Cadillac. All to the credit of Danny.
DAVIDSON, NC
William M|2026 Chevrolet Traverse
Confirmed Sales Customer
1/21/2026
As usual Sudi took good care of me
FORT MILL, SC
Michael Z|2026 Chevrolet Suburban
Confirmed Sales Customer
1/22/2026
From initial phone call to answering questions, the process was easy and authentic. The sales person Nol was very knowledgeable and did an outstanding job!
FORT MILL, SC
Bobby G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
Great service completed on time.
CHINA GROVE, NC
Steven C|2026 Chevrolet Traverse
Confirmed Sales Customer
1/27/2026
Randy Marion was great. Michael Butler the salesman and the GM were great to deal with.
YORK, SC
Richard A|2026 Chevrolet Colorado
Confirmed Sales Customer
1/29/2026
Worked with Jerome and Nick. Both were pleasant to work with.
MOORESVILLE, NC
Leigh W|2026 Chevrolet Traverse
Confirmed Sales Customer
2/5/2026
Paige was incredible—and truly the only reason I ended up purchasing my new Traverse from this dealership. I originally had a negative experience with the sales team and decided not to buy back in December. Completely out of the blue, Paige reached out to see if I was still in the market, and that made all the difference. She was professional, prompt, and genuinely listened to what I was looking for. Paige worked hard to put together a deal that made sense for me and never made me feel pressured. She was also extremely thorough, taking the time to walk me through all the features and even following up within a week to see how I was enjoying it. Her level of care and follow-through was outstanding. Paige was truly the best and you're lucky to have her!
MOORESVILLE, NC
Mary D|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/20/2025
Very friendly, easy to talk to, deal with
ASHEBORO, NC
Hunter S|2026 Chevrolet Trax
Confirmed Sales Customer
12/20/2025
Very quick and easy. Shown exactly what I was interested in. With this being my first time purchasing a car, everyone I dealt with was patient and helpful.
CONCORD, NC
Ermenson B|2026 Chevrolet Trax
Confirmed Sales Customer
2/16/2026
El servicio fue bueno, y me despejaron todas mis inquietudes y expectativas.
CHARLOTTE, NC
Chad H|2023 Chevrolet Silverado 5500 HD
Confirmed Service Customer
2/19/2026
Ashley Luffman is Chick-Fil-A level of customer service. And everyone knows what that means. Next level!
CHARLOTTE, NC
Sarita W|2024 Chevrolet Equinox
Confirmed Service Customer
2/25/2026
They fixed the issue I believe but the oil/gas smell inside my car won’t leave
DENVER, NC
Thomas B|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/25/2026
Good
MOORESVILLE, NC
Ted J|2024 Chevrolet Colorado
Confirmed Service Customer
2/25/2026
Efficient
MOORESVILLE, NC
Christopher K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/2/2026
Went to quick lube station, arrived around 8:30am - I was only customer there. Associate asked if I "happened to have an appointment", this is the quick lube - according to their main service station, it's walk-in only. Anyway, I asked for an oil change and to have my tires rotated - he took my keys and said to have a seat. Over an hour passed and one other customer came in and no updates on my vehicle (other than the text you get that says your checked in and who the assigned tech is). Finally, at 9:45a I get up and just kind of start wandering around and notice that my truck is parked in the lot, so I go back to the front desk and of course nobody is there. I check the text messages to see if I missed something, I didn't...I review the inspection and everything is green. Finally, the associate that checked me in comes wandering back to the front desk - doesn't say a word to me about my truck, just starts stapling papers and then hands me the paperwork, shows me where to sign and rings me up. Literally, no conversation about the truck - so, I assume all is fine and good to go; I mean, the inspection report was all in the green. Several hours later, I start to review the paperwork and notice in the comments that it says "customer declined service" and the service I apparently declined was to do a further inspection bc the tech seems to have noticed a possible leak at the rear main seal. I did not decline any service, I wasn't even tjold about it. So, I called back into the station and talked to someone who said "Your advisor should have gone over everything with you. And, you should have gotten a text with a link to the inspection and videos." The link was only a generic inspection, no videos, and no notes about a possible leak. Completely unprofessional. And this isn't the first issue I've had with this dealership, unfortunately.
MOORESVILLE, NC
Chantez D|2026 Chevrolet Equinox
Confirmed Service Customer
2/1/2026
Great job
STATESVILLE, NC
Farid S|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/11/2026
Ashley is always very helpful and always keeps me informed about my vehicles. Promote her too manager
MOORESVILLE, NC
Fabricia R|2026 Chevrolet Equinox
Confirmed Sales Customer
2/13/2026
Everyone was really nice, knowledgeable and understanding of my needs. Malcolm Darling, Harry Collins, Nick Hacker, Nol Eagle, to name a few, helped me from my walk in, to my walk out with my new car! I would recommend this dealer to anyone.
MOORESVILLE, NC
Steve M|2026 Chevrolet Colorado
Confirmed Service Customer
2/13/2026
Service Tech and I spoke breifly and then processed my car and I waited in thei comfortable Cadillac area. Took 75 minutes or so and all was fine
DENVER, NC
Howard N|2026 Chevrolet Equinox
Confirmed Sales Customer
2/13/2026
Max my salesman was very knowledgeable of the automobile as well as the electronics. He was very helpful and this was the fourth time that Harry has handled the financial part of the sale for me
STANLEY, NC
Gerald H|2018 Chevrolet Colorado
Confirmed Service Customer
2/17/2026
I was satisfied with the service work. It took over an hour for an oil/filter change and annual inspection, longer than expected. Very friendly and helpful staff.
MOORESVILLE, NC
Bryan B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/17/2026
Bryson was a great salesman/asst manager.
MOORESVILLE, NC
Nicholas H|2025 Chevrolet Equinox
Confirmed Service Customer
2/22/2026
Quick to get in and out. Clean facility and friendly service.
MOORESVILLE, NC
Lance R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/22/2026
Bryson is a very knowledgeable in the product line
DENVER, NC
Chandel D|2016 Chevrolet Corvette
Confirmed Service Customer
2/25/2026
I was kept informed of the progress of my evaluation and I received great recommendations afterwards. I also appreciated the ride to and from my home during service.
MOORESVILLE, NC
Bradley H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
Van was great and did everything he said he would do.
LINCOLNTON, NC
Richard M|2026 Chevrolet Colorado
Confirmed Service Customer
3/6/2026
Because of convenience I had ran to discount tire prior to stopping in. They were difficult and just trying to sell unwarranted products. I stopped in to Van and he hooked me up with another associate who was awesome. Always have a great experiences with your service department. It was less expensive and the work done was better. Thanks and appreciate it!
MOORESVILLE, NC
Victoria C|2024 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Wait time was longer then expected
MOORESVILLE, NC
Terri M|2025 Chevrolet Equinox
Confirmed Service Customer
2/4/2026
I am new to the state. I purchase 2 new cars from another dealership in Florida. When it came time to leave you could not find the agreement from the other dealership or GM for an oil change so I had to pay for them. My daughter and I had an oil change at the same time. I was very disappointed that you didn’t offer that at the time I scheduled the appointment. I was also told that you don’t have to honor another dealerships purchase agreement. Very disappointed in your dealership.
TROUTMAN, NC
Colby M|2021 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
Great
HARMONY, NC
Eddie M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/13/2026
I made an appointment for 2pm February 12th for an oil change on my 2021 Trail Boss Silverado, that I purchased new from Randy Marion. I arrived a little early at 140pm, they took my truck and I did not see it again till 340pm !!!!! No tire rotation, no recalls, just an oil change!! I trade trucks about every 4-5 years and while I was waiting spotted a 2026 Trail Boss I liked…….not now, an oil change doesn’t take 2 hours…y’all need more people working on vehicles, and fewer playing on their phones ……
TROUTMAN, NC
Charles B|2026 Chevrolet Traverse
Confirmed Sales Customer
2/13/2026
Bryson Johnson was awesome professional and easy to deal with I highly recommend. Also Harry Collin’s was very helpful with the finance, thanks A+
BOLIVIA, NC
Magdalena R|2026 Chevrolet Trax
Confirmed Sales Customer
3/4/2026
I’m used to feeling pressured and pushed about making a decision when going to a dealership, but everyone was super nice and helpful and patient!
KANNAPOLIS, NC
Laura G|2025 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
I got in on a Saturday and they got my problem solved in a few hours
MOORESVILLE, NC
David C|2026 Chevrolet Blazer
Confirmed Sales Customer
3/11/2026
The price was fair and my salesperson Paige was awesome
CONCORD, NC
Timothy H|2025 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
SERVICE WAS DONE IN A TIMELY MANNER AND WAS VERY PERFOSSINAL
MOORESVILLE, NC
Michael A|2026 Chevrolet Traverse
Confirmed Sales Customer
3/16/2026
DEALER AND STAFF DID A GREAT JOB.
MOORESVILLE, NC
Melissa B|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2026
A special shout out to Max and Jorgen. Their support in purchasing our 2026 Tahoe, 5 hours away was such a smooth process.
VIRGINIA BEACH, VA
Linda C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/5/2026
I had an issue with my suburban and Ashley Luffman was able to get my car in. And repaired and back on the road. She was very helpful.
MOORESVILLE, NC
Suzanne S|2025 GMC Acadia
Confirmed Service Customer
3/19/2026
Super easy scheduling an appointment! Everyone was very friendly.
LANDIS, NC
Kevin N|2024 Chevrolet Colorado
Confirmed Service Customer
3/26/2026
Your techs were unable to find my issue and truck is still having the same problem after. Wasted my time bringing it in to you.
LINCOLNTON, NC
Llc E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2026
Very friendly and professional service representative. Took great notes, explained everything, and made me feel comfortable. First rate service!
MOORESVILLE, NC
Kathryn H|2026 Chevrolet Equinox
Confirmed Sales Customer
3/31/2026
Brooke provides the absolute best car buying experience. We felt completely heard on what we needed in a vehicle and she worked very hard to make sure we left with just that. We are %110 satisfied with the full process and will be returning in the future.
MOORESVILLE, NC
Thomas G|2019 Chevrolet Suburban
Confirmed Service Customer
4/6/2026
The service took too long to complete. I was initially informed my car would be ready on Wednesday (dropped off Monday afternoon). Received text messages on Tuesday that the parts were ordered and arrive on Wednesday and my car would be ready Wednesday. Also received a call from the service manager stating the same information. After not hearing from anyone on Wednesday I had to contacted (5:30pm) the service manager on Wednesday for an update. I was then informed that another part that was needed to install the module was not ordered and had to be order so my car would not be ready until Thursday.. Since I was from out of town, this delayed my return trip and created an inconvenience for my travel.
MOORESVILLE, NC
RENEE D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2026
Max and Harry did a great job helping us!
MOORESVILLE, NC
Timothy J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/10/2026
Oil change takes to long almost 3 hrs and was there before my appointment time. Brought my truck in yesterday 4/9/26 and my SUV today 4/10/26 both days to long for that. Other customers in the waiting room also were complaining about it.
MOORESVILLE, NC
Ronald E|2025 Chevrolet Equinox
Confirmed Service Customer
4/14/2026
Nice waiting area in the Cadillac shop. I loved seeing the '62 Caddy in the showroom. Wow!
MOORESVILLE, NC
SAMUEL S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/14/2026
Jerome was a fantastic salesperson. He was extremely responsive and worked around my work schedule. He worked hard for me,, getting the deal put together with my trade. 5 star plus sales professional. Journey was my finance specialist and she showed patience with me, explaining all of my options. I never felt hurried in the process even though it was late in the evening. 5 stars all around
CHADBOURN, NC
Roderick J|2018 Chevrolet Malibu
Confirmed Service Customer
1/16/2026
Danny was extremely professional and helpful throughout the entire process. He explained what work needed to be done to the vehicle, what the impact would be if the work was not completed and stepped through the cost. He made the process easier.
TROUTMAN, NC
Ronald S|2016 Chevrolet Equinox
Confirmed Service Customer
2/14/2026
Van always takes care of both cars.
MOORESVILLE, NC
Eric L|2021 GMC Acadia
Confirmed Service Customer
2/18/2026
Great customer service!
MOORESVILLE, NC
Nichole O|2025 Chevrolet Trax
Confirmed Service Customer
2/24/2026
Happy with service
STATESVILLE, NC
Katlyn W|2026 Chevrolet Trax
Confirmed Sales Customer
2/24/2026
Sudy was absolutely amazing helping me get everything squared away before actually getting to the dealership!
FALL BRANCH, TN
Jeffrey H|2026 Chevrolet Blazer
Confirmed Sales Customer
2/24/2026
Has been a great place to do business
MOORESVILLE, NC
Kristin G|2026 Chevrolet Traverse
Confirmed Sales Customer
3/3/2026
Brooke and Jerni were very accommodating for this out-of-town purchaser! They made the whole process easy, weren't pushy, and worked with me via text leading up to us traveling from Roanoke, VA to complete my purchase. Very happy with my vehicle and have already recommended Randy Marion to several friends here at home!
DALEVILLE, VA
Kaity B|2022 Chevrolet Malibu
Confirmed Service Customer
3/19/2026
I should not have to wait 24hrs to be told what’s wrong with my car and that parts need to be ordered and it will take a week to get. Got my car fixed the same day somewhere else for less than the diagnostic fee I was charged. I will never return back to this dealership again
CHARLOTTE, NC
Jim H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
It was quicker than expected. i hope the fix was not just a bandaid to get me past the end of my warranty ?!?!?
DENVER, NC
Bill M|2007 Chevrolet Corvette
Confirmed Service Customer
4/15/2026
I had asked your dealership to do a pre-purchase inspection on a 2007 Corvette Z06, that although had a re-branded title, was described as "pristine," fully-inspected, and any traces of damage addressed. Danny & your technician (sorry, I don't have his/her name) thoroughly inspected the car, and found nor only fairly extensive signs of flooding, but also a rather substantial oil leak, that had apparently been leaking for some time. My wife & I were literally about 2 days away from travelling from Knoxville to buy the car. Given the sale price of the car, a couple nights of motel stays, and the cost driving one vehicle round trip & the new purchase 1-way, it's not an exaggeration to say you probably saved us from ~$50,000 dollar mistake. I would be very grateful if you could find an appropriate way to thank
GREENBACK, TN
Thang N|2005 GMC Yukon XL Denali
Confirmed Service Customer
1/14/2026
The service advisor was grateful and knowledgable. However, the service itself was bad. They knocked the driver side shock wire loose, resulting in a "service autoride" message in the dash. They didn't bother to check the message. I knew that the message wasn't there on the 15 mile drive to the dealership. When I got home, I scanned the code and fixed the problem. I texted the service advisor about what happened but he just ignored me.
CORNELIUS, NC
Peter S|2026 Chevrolet Equinox
Confirmed Sales Customer
2/3/2026
Brooke was awesome. Had everything ready when we arrived. Answered every question we had. For sure would recommend.
MOORESVILLE, NC
John B|2022 Chevrolet Equinox
Confirmed Service Customer
2/15/2026
So very caring and professional. Completely reassuring my vehicle was in complete professional hands and would be thoroughly examined. Seth in particular was so understanding of my circumstances. Went above and beyond to take care of my car. Service was fast efficient and thorough. Car operates better than it ever has. Noticed the difference in handling and particularly the improved gas mileage. So much more than just fixing the hatch problem. Thank you again Seth and team. Job well done
CORNELIUS, NC
My-Phuong T|2026 Chevrolet Equinox
Confirmed Sales Customer
2/20/2026
Nol was awesome!!! Very friendly and easy to work with!
KANNAPOLIS, NC
Michelle B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/4/2026
Perfect my salesman was the best ever
DENVER, NC
Stanley J|2025 Chevrolet Colorado
Confirmed Service Customer
3/8/2026
It was quick, convenient and professional every step of the way.
CONCORD, NC
Stephanie R|2021 Buick Envision
Confirmed Service Customer
3/11/2026
Danny and Van were so helpful and polite!
MOORESVILLE, NC
Susan D|2022 Chevrolet Corvette
Confirmed Service Customer
3/24/2026
Courteous staff and nice waiting room. Quick in and out.
MOORESVILLE, NC
Delaney B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/30/2026
Let me preface by saying I hate the process of buying a car! But Paige made it fairly painless. It was more time consuming then it normally would have been but that was do you circumstances out of her control. She still went above and beyond (with the help of a co-worker named Cody) to make sure I was out of there in time to make it to work. I would highly recommend working with her.
ALBEMARLE, NC
TIMOTHY L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2026
easy to deal with
CONCORD, NC
DAKOTA N|2026 Chevrolet Colorado
Confirmed Sales Customer
4/14/2026
Service was excellent! Strait to the point of what i was after in terms of my trade, new truck and deal! Overall excellent experience!
DENVER, NC
Guy M|2025 Chevrolet Colorado
Confirmed Service Customer
3/16/2026
Nice job
MOORESVILLE, NC
Stephanie P|2026 Chevrolet Traverse
Confirmed Sales Customer
3/16/2026
Randy Marion Chevrolet made our buying process incredibly easy. We were working with another dealership and I found an in-transit vehicle that I liked even more. After a helpful phone call with Michael and the quick assistance of Nick, we were set up to purchase the vehicle. We ended up completing most of the finance discussions over phone/text with Josh who was very efficient and easy to work with. Everyone we dealt with was friendly and helpful and we were kept in the loop consistently. Nick even arranged for my vehicle to arrive earlier than the estimated date so I was able to avoid traveling down on a Saturday. when I got to the dealership I had a great experience. Michael was very knowledgable, friendly, and attentive while Josh was quick to process the paperwork we started via phone. I was impressed by the staff and car-buying experience at this dealership and I will recommend them to my family and friends.
THOMASVILLE, NC
Connie E|2017 Buick Encore
Confirmed Service Customer
3/23/2026
Always great service. I love the facts of getting rides to and from dealership, and if need be a loaner car at no charge.
MOORESVILLE, NC
Tom L|2024 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
Service is always good.
MOORESVILLE, NC
Andrew H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/23/2026
Directly called the service advisor I always call to schedule. She was able to get me scheduled for the same day I called. Service was quickly completed.
CHINA GROVE, NC
William B|2024 Chevrolet Corvette Z06
Confirmed Service Customer
3/26/2026
Michael was very helpful and provided great customer service
ATLANTIC BEACH, NC
Joshua F|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/31/2026
Nick, journey & Leo were great. Couldn’t believe our buying experience was that good
SIMPSONVILLE, SC
JIMMY C|2026 Chevrolet Equinox
Confirmed Sales Customer
4/9/2026
I have purchased 7 cars over the last 20 years and my experience has always been really good. I purchased 2 cars in March from Max and Nick Hacker, they both were great in working things out. I could not ask for a better experience. A BIG THANKS goes out to Max and Nick.
MINT HILL, NC
ROGER W|2026 Chevrolet Colorado
Confirmed Sales Customer
4/15/2026
Went quick salesman and finance man very professional
SHERRILLS FORD, NC
Dianne R|2014 Buick Enclave
Confirmed Service Customer
4/15/2026
Staff was very helpful and my experience was great especially for an 80 year old senior person.
STATESVILLE, NC
Caleb R|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
3/2/2026
My salesman Michael was an absolute joy to work with. Very thankful for him. He was running around to make sure everything was complete for me!
STATESVILLE, NC
Kristi H|2016 GMC Acadia
Confirmed Service Customer
3/2/2026
Great customer service
MOORESVILLE, NC
Tracy C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
The customer service was great however the price of an oil change for the 6.2 engine since the recall is absolutely ridiculous!!! The price started out at $245.00 and after mentioning that I had no responsibility in the recall my advisor dropped the price to $195.00. It appears that GM is trying to pay for the recall dollars by charging more for their services!!
MOORESVILLE, NC
Thang N|2005 GMC Yukon XL Denali
Confirmed Service Customer
3/2/2026
Car was aligned first time on 1/10/2026 after suspension install. Steering wheel was crooked and car drifted to the right after alignment. Also they knocked off the shock wiring sensor my left shock causing warning text on dashboard. I fixed this matter on my own and communicated with dealership but no one get back to me. On 2/25 I brought the car back, machine at door automatically detected bad camber for front left. Advisor Logan said this is a redo due to bad camber. 2 days later he called me to tell me that the steering wheel is crooked because the steering box has too much play. I disagreed, saying I would expect some play but they need to lock the steering wheel straight and adjust the toe. Logan agreed. That night I came and another SA asked me to pay $149, explaining that the alignment was good the first time and the car drifting was due to lose steering box. I didn't agree, saying the bad camber reading when I pulled in the second time has nothing to do with the steering box. The result after the second alignment was good, car tracked straight with straight steering wheel and I didn't find any play in the steering box. The fact that they lied to me, denied responsibility, forcing me to replace a perfect steering box is over the top. I brought in more than $100K in revenue to this dealership. I will be shopping somewhere else.
CORNELIUS, NC
Robert D|2023 Chevrolet Equinox
Confirmed Service Customer
3/27/2026
Great staff really took care of me
STATESVILLE, NC
Teresa I|2024 Chevrolet Camaro
Confirmed Service Customer
3/31/2026
Simple and eary
PURLEAR, NC
JAMES M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2026
Max, was very accommodating and helped us find a truck
CONCORD, NC
Mark S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/7/2026
Quick and easy William, the shuttle driver, was the best. Really appreciated his willingness to take me to my doorstep. Haley was great and was courteous and friendly
MOORESVILLE, NC
KEITH R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/18/2026
It's was a good experience. Kevin Wise was great to deal with, and go me in and through everything quickly and ready to go.
IRON STATION, NC
Tim M|2025 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
it was efficient and quick service
CORNELIUS, NC
John O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Excellent experience, much better than expected
MOORESVILLE, NC
Tyler R|2022 GMC 1500 Sierra
Confirmed Service Customer
2/11/2026
They were very prompt to diagnose the issue and have it fixed. Van did a great job keeping me updated on the whole process.
KANNAPOLIS, NC
Jerry C|2026 Chevrolet Traverse
Confirmed Sales Customer
2/17/2026
Bryson Johnson was excellent. Would highly recommend dealing with him .
DALLAS, NC
Michael N|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/17/2026
Customer facing employees do not care! They are annoyed at customers!
MOORESVILLE, NC
Ashley L|2023 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
Great people and great service
STATESVILLE, NC
Laura G|2025 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
I had an appointment for 8:30 am (I arrived at 8:15 am ) for an oil change and tire rotation while I waited. I did not get out until 11:30am seems a little long for no more service that was performed
MOORESVILLE, NC
Samuel G|2023 Buick Enclave
Confirmed Service Customer
3/20/2026
The staff is professional and polite.
SALISBURY, NC
Alvin D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/8/2026
From the time I pulled into the service bay, I was greeted like family. Van got everything started and I was in and out in no time. Great service across the board. Highly recommend Randy Marion Chevy Cadillac.
MOORESVILLE, NC
Mr D|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/16/2026
Service was quick and professional.
CORNELIUS, NC
DARIN B|2026 Chevrolet Colorado
Confirmed Sales Customer
4/16/2026
Everyone was really friendly and helpful
MOORESVILLE, NC
Tom G|2024 GMC Sierra 1500
Confirmed Service Customer
4/16/2026
Service representative and technician were thorough explaining the service to repair a seal on my truck’s moon roof. Kept me informed during the service.
DAVIDSON, NC
CARRIE D|2026 Chevrolet Trax
Confirmed Sales Customer
4/24/2026
Leo was great, he had the car ready for me after an hour and a half drive after work to test drive and also had it ready the next day when I picked it up.
MORGANTON, NC
Harry B|2017 Chevrolet Suburban
Confirmed Service Customer
4/24/2026
Van was great, your prices are sky hi....
MOORESVILLE, NC
Ricky W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/23/2026
Paige was great salesperson and very responsive. The sales manager got the numbers together in a timely fashion. It was a good overall experience.
SALISBURY, NC
Robert F|2022 Chevrolet Tahoe
Confirmed Service Customer
3/23/2026
My recall for Tahoe was timely and correct.
CHARLOTTE, NC
William T|2023 GMC Yukon XL 1500
Confirmed Service Customer
4/23/2026
Pleased
MOORESVILLE, NC
Bill O|2022 Chevrolet Tahoe
Confirmed Service Customer
4/23/2026
Everything went well - good communication and easy pickup
MOORESVILLE, NC
Joshua N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/27/2026
They answered every question I had about the repairs and the next steps with the reman motor on breaking the motor in gently for the first 500 miles feather the throttle but try not to exceed 1500 rpm, try and drive on side roads and the hwy to get the miles in.
STANLEY, NC
Robert E|2023 Buick Envision
Confirmed Service Customer
4/27/2026
Josh Porter did an exceptional job. The only issue is wanting a copy of my driver’s license when I went to pay. If you want to write the info on the check, that’s fine but to have a copy and then your system gets hacked, they have all of my information. Also we are long time customers and are well known at your dealership. Would like to see a better security system for payment
MOORESVILLE, NC
Pam H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/27/2026
As always, when I deal with Van in Service , we have no worries about the outcome or any issues his techs may find. We Trust Van and you should really appreciate his talents! Scott Hillis
LEBANON, TN
Kyle B|2024 GMC Sierra 1500
Confirmed Service Customer
4/27/2026
Staff was friendly, service completed in a timely manner. It was noted on the inspection report I was low on washer fluid. It was also showing on the dash. Needless to say it was not filled up. Not sure if you don’t top off fluids or it was an oversight.
MOORESVILLE, NC
Robert N|2023 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
Logan, Haley, Colby, Chase , very professional and helpful! Clean waiting area! Great service !
MOORESVILLE, NC
Renee P|2021 Buick Enclave
Confirmed Service Customer
5/22/2026
Went in for an oil change and tire rotation. I was told my vehicle was out of alignment and my tire showed wear on the outside and that it needed to be replaced. Was later told I needed a 3 part fuel service and when I got the bill it said I needed a brake flush and that I refused the brake flush. I was never once told anything about needing something fixed with my breaks.
MOORESVILLE, NC
CYNTHIA R|2026 Chevrolet Equinox
Confirmed Sales Customer
4/15/2026
Jake Hall. Salesman. Appreciated his laid back, no pressure approach to assisting me with my car purchase. He is personal, without being overly so. Randy Marion had all paperwork and necessary info ready when I made my decision to buy and it was seamless. This dealership understood me as a potential car buyer and made my decision easy. Would not hesitate to come right back here to see Jake for another Chevy or refer friends and family.
STATESVILLE, NC
ELLEN M|2026 Chevrolet Equinox
Confirmed Sales Customer
4/29/2026
When purchasing my car, we had a little bit of mishap where the wrong car was pulled/cleaned. We had to wait longer for my car to be prepared, although that wasn’t an issue and we knew it was an honest mistake. I was upset more upset about the mileage on my car. The first car only had 7 miles on it and my car had 19 miles on it. This may not seem like a big deal to anyone but to me it was and as it is one of my biggest pet peeves. The last car I purchased was 16 years ago and seeing 19 miles on the car put a damper on my new car experience and I was very upset, cranky and disappointed. I really loved our sales person and I was pondering whether to say anything, but because he is so young and has such a bright future I thought he should know how his customer felt. I will also be calling to make an appointment for my car as there seems to be something wrong with the brakes, the car at times makes a creaking sound that is not sitting well with me.
TROUTMAN, NC
John F|2025 GMC Yukon
Confirmed Service Customer
5/21/2026
Easy as could be. Thank you
LADERA RANCH, CA
Richard A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2026
Excellent service. Van was thorough and professional. The only thing that could have made it better was sooner communication. I had. 7:30 AM appt and dropped the vehicle off the evening before at approximately 6:30 PM. As I said Van was very professional and the check in was seamless. However since my appointment was so early the next day and the service requested was simple routine maintenance, I anticipated an update call or confirmation the work was complete by noon. With no call, I called in at approximately at 12:30 and couldn’t get an update because Van was not “available.” I called back within 10 minutes and insisted someone let me know if the vehicle was ready because I guessed maybe Van worked a second shift and was possibly not in yet. After a brief hold it was confirmed that it was indeed ready. While on my way to the dealership to pick up the vehicle at 2:00 PM or so Van called telling me the vehicle was ready and all items had been completed. Again, very professional and polite, but he had no idea I had called earlier, knew it was ready and was just a few minutes away. None of this was a major issue, from my brief experience Van is an excellent service coordinator, but it shouldn’t have been as difficult to get an update or an earlier call when my truck was actually ready, regardless if Van was “available” or not.
TROUTMAN, NC
JOHN B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/26/2026
Outstanding delivery
AURORA, IN
Tom G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/7/2026
Hayleigh was awesome!!! Helped tremendously and was able to help me with cost due to a simple fix! She need a raise!
DAVIDSON, NC
Jessica Y|2026 Chevrolet Colorado
Confirmed Sales Customer
3/30/2026
Interaction was good! Process was smooth.
MOORESVILLE, NC
Jeffery A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/4/2026
Great service, knowledgeable, efficient
MOORESVILLE, NC
Eileen S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/4/2026
I took the car in for spark plugs at 4:15 on a Friday. they recommended a diagnostic which I was not 100% on board. I just wanted the spark plugs. I got the diagnostic back and they told me I needed spark plugs. I had called on two other occasions and was quoted $350 to $400 for spark plugs. after the diagnostic which was $216 because they gave me some discount. They told me the spark plugs would cost $700. I had to call them on several occasions for the follow-up, and by the time the diagnostic was done, they could not do the job that day because they say it would take 5 hours to do, and they were closing at 4:00 p.m. So I am taking my vehicle to another shop to get the work done.
TROUTMAN, NC
KRISTINA D|2026 Chevrolet Equinox
Confirmed Sales Customer
4/8/2026
My first visit wasn’t great, but coming back and speaking to Brooke more than made up for the first visit! She was attentive and kept me informed throughout the process.
MOORESVILLE, NC
Marion Y|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/11/2026
Went in for an oil change and my truck was finished and sat in the garage 45 minutes before I was told it was done
CONCORD, NC
Rick R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/12/2026
2.5 hours for an oil change, tire rotation, cabin filter. With an appointment.
FORT MILL, SC
Thomas B|2020 GMC 1500 Sierra
Confirmed Service Customer
4/17/2026
The service was excellent. Ashley the service writer is always in an upbeat mood. She keeps in contact with me on the status of my vehicle.
MOUNT ULLA, NC
Jessica B|2024 GMC Sierra 1500
Confirmed Service Customer
4/28/2026
was available on Saturday, quick check in, wait time was not that bad due to the service I had done,
THEODORE, AL
BRANT J|2026 Chevrolet Traverse
Confirmed Sales Customer
5/1/2026
Jerome made the process of purchasing a new car easy. From initial call to purchase everything was done in a flash I’m 1000% satisfied with how easy he made buying a new 2026 Traverse RS
MT HOLLY, NC
Tom M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/25/2026
I asked for the left rear tire to be checked for a nail cause it had a slow leak. Unfortunately, that wasn’t done. The tire is were rotated, but it still has a leak. So I don’t think that was even checked.
MOORESVILLE, NC
Aaron J|2022 Chevrolet Colorado
Confirmed Service Customer
4/21/2026
Customer service was okay, but the price for my oil change was 99.00. To me, thats getting too pricey for some oil and a filter.
MOORESVILLE, NC
Janet M|2025 Chevrolet Traverse
Confirmed Service Customer
4/27/2026
Very efficient
MOORESVILLE, NC
Wendell L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
Great
STATESVILLE, NC
Allen B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2026
went veru smoothly and professionally
MOORESVILLE, NC
Jodi A|2026 Chevrolet Colorado
Confirmed Service Customer
5/21/2026
As usually staff was professional and efficient.
BECKLEY, WV
Rod C|2025 Chevrolet Tahoe
Confirmed Service Customer
5/30/2026
I have been a customer of Randy Marion for many years. Their service is always top-notch notch. I had the pleasure working with Chris Wagner who went above the call to have a satisfying experience.
MOORESVILLE, NC
ASHLEY L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/3/2026
Everyone was so nice!
NEWTON, NC
Phillip F|2025 Chevrolet Suburban 1500
Confirmed Service Customer
6/3/2026
Courteous service, respected my time. Made sure we received the first time free oil change. Will definitely use again.
MOORESVILLE, NC
Brentae M|2019 Chevrolet Malibu
Confirmed Service Customer
6/3/2026
Employees was very nice and helpful , they got my car in and out within a good amount of time. Very very satisfied really appreciate you guys
STATESVILLE, NC
ANDREW M|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/3/2026
Everyone was helpful and quick and the best overall experience I’ve had at a dealership ecer
BLACKSBURG, SC
DEBORAH L|2026 Chevrolet Trax
Confirmed Sales Customer
6/4/2026
My sale m person Max was great
WINSTON SALEM, NC
Jerry G|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/6/2026
Very easy to work with! Fast convenient service!!
CORNELIUS, NC
MATTHEW B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/7/2026
Jerome was very helpful and a pleasure to work with.
HIDDENITE, NC
Robert E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/8/2026
Very professional group of automotive experts!!
HUNTERSVILLE, NC
Barry E|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/20/2026
Excellent customer service. I was in and out quickly.
MOORESVILLE, NC
ALISON D|2026 Chevrolet Traverse
Confirmed Sales Customer
4/24/2026
Paige is a great sales woman. made the entire experience about what I wanted. The overall process at this dealership was wonderful and the price and vehicle selection was great
ABERDEEN, NC
Perry M|2024 Chevrolet Traverse
Confirmed Service Customer
5/22/2026
Van is the best service lead I have ever experienced. Always a pleasant attitude and fully explains the details of my service.
DAVIDSON, NC
Thomas R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/1/2026
Professional and friendly service and service was performed quickly.
MOORESVILLE, NC
Tim L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/1/2026
Great customer service from start to finish.
CONCORD, NC
MICHAEL S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/1/2026
Very pleased with purchase. We met w Sean Bartol by chance as we saw a used vehicle we were interested in as we drove by. He informed us of his newness at the dealership and he was willing to help us make the right choice. His candor and enthusiasm, as well as not being pushy were refreshing. Ultimately this, and the selection at Randy Marion, led to us buying a new truck. He gave us the time and opportunity to compare some vehicles side by side and was there for all the major steps in the process. We would buy from Sean again for sure!
CONCORD, NC
BECKY G|2026 Chevrolet Trax
Confirmed Sales Customer
6/5/2026
Car shopping is my least favorite thing to do. But I was recently in an accident and the insurance company said my car was a total loss so I had no choice. Paige made this purchase both easy and fast!! She was great!! This was the best car buying experience I've ever had. Thank you Paige for making it so easy ☺️
SHERRILLS FORD, NC
Richard H|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/8/2026
Great experience. Fast and professional service.
MOORESVILLE, NC
James E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2026
Service I received on 6/8 was excellent, but trying to make an appointment with Marion’s AI system, not so much. A couple weeks ago I tried to schedule an oil change at Randy Marion Chevrolet in Mooresville for Monday June 8th at 07:30. The first time I called, your AI voice said there was no account under my cell phone number. (I bought my Silverado there !!) The second time I tried, my account was “found”, but it was for a GMC truck that I don’t have and some other person’s name Then I noticed on the billing statement that I received on 6/8 that it displayed a bogus address in the state of Washington. 🤦♂️🙄
SPOKANE, WA
William A|2024 Chevrolet Colorado
Confirmed Service Customer
4/14/2026
Randy Marion of Mooresville always takes great care and maintenance of our vehicles. They are very professional, knowledgeable and are willing to answer any questions we have.
MOORESVILLE, NC
JEFFREY M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/1/2026
Very professional and clean dealership, Salesman very polite
MAIDEN, NC
Jamie S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/28/2026
Van the service writer was great. Work preformed was great. Only issue I had was the time it took. Had vehicle in for 4 issues that were diagnosed the next day. The last issue, which was a tail gate not working, took an additional 6 days to just diagnose. It then took another week to repair the issues. Seems like they could have been working on known issues during that 6 days. I understand getting busy but 6 days to get diagnosed and not working on the other 3 know issues was not good. And 2 out of the 3 known issues were GM warranty issues. I am happy with the service and the communication with Van but just not the time it took.
DENVER, NC
WILLIAM G|2026 Chevrolet Traverse
Confirmed Sales Customer
5/30/2026
Alejandro, great to work with
CLAREMONT, NC
Michael G|2019 Buick Encore
Confirmed Service Customer
6/3/2026
Everything was handled correctly and quickly which is always appreciated . very pleased !
MOUNT HOLLY, NC
Guy C|2025 Chevrolet Colorado
Confirmed Service Customer
6/3/2026
Could have been quicker
MOORESVILLE, NC
Robert C|2026 Chevrolet Equinox
Confirmed Service Customer
6/3/2026
Good service but to long for oil change
MOORESVILLE, NC
WILLIAM T|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/5/2026
Sales person ( Cody ) was fantastic. He spent lots of time going over the vehicle with us. I will definitely recommend him to others.
HIDDENITE, NC
Richard B|2026 Chevrolet Equinox
Confirmed Service Customer
6/5/2026
Needed oil change, was done in a flash good service!
WOLCOTT, CT
James T|2026 Chevrolet Equinox
Confirmed Service Customer
6/5/2026
Service was great. Brought my car in for its first oil change, tire rotation and 5 point check. It was in and out in 2 hours and Chris my service advisor was friendly and helpful.
TROUTMAN, NC
George A|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/8/2026
Always awesome to deal with.
TROUTMAN, NC
James M|2023 Buick Envision
Confirmed Service Customer
6/12/2026
The customer service representative was great! The only issue I have is that you didn't have a GM filter for my vehicle. And, it wouldn't be back in stock until at least December. That's not acceptable because I was still charged a GM price for an aftermarket product. I feel that my next filter change should be on GM.
MOORESVILLE, NC
PRO A|2026 Chevrolet Silverado 2500HD
Confirmed Sales Customer
4/30/2026
the service that the team at Randy Marion provided in my specific case was wonderful and professional. after having some issues with a vehicle i had purchased they jumped in and helped me get into a new vehicle. from Van in the service department to sales manager Nicholas and Brad in fleet they worked together to resolve my issues as fast as they could and made my experience enjoyable and as comfortable possible. thank you all again and we look forward to doing business with you again in the future
MOORESVILLE, NC
THERESA S|2026 Chevrolet Traverse
Confirmed Sales Customer
6/12/2026
Friendly, easy to work with
MOORESVILLE, NC
Terry J|2024 GMC Sierra 1500
Confirmed Service Customer
6/12/2026
Things went well with scheduling and coordinating specific work. Everyone was professional and helpful. However, picking up the vehicle made us feel as if we were a huge hassle. There were 8-10 guys standing around, but only 1 with a customer and they were reminiscing about the good old days. No one would engage my wife and when she inquired if someone could help her pick up our truck their response was to put it off on Judy who wasn't there. After several more minutes and us obviously being a great inconvenience, she had the vehicle and keys, but now she's in a closed in garage. She had to ask would the doors automatically raise which triggered more rolling eyes and they hit the switch so she could leave. Such a different impression we left with since we were obviously an inconvenience and not an appreciated customer.
MOORESVILLE, NC
Jack D|2026 Chevrolet Colorado
Confirmed Service Customer
6/17/2026
Ashley greeted me as I drove into your shop. I was in and out in about a hour and she was kind enough to have my wheel locks installed also
SHERRILLS FORD, NC
Tim L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2026
Very easy process of scheduling and also working with me throughout the whole process. Ashley is the best in my opinion.
CONCORD, NC
Daniel J|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/23/2026
Chris was great, always kept me informed as to the stage the service was in. Much better than the first time I was there.. that being said Chris was NOT the first person I saw on the last appointment. I will be staying with Chris as my advisor moving forward.
SHERRILLS FORD, NC
Suzanne S|2025 GMC Acadia
Confirmed Service Customer
6/26/2026
Really annoyed! I buy a new car to not have issues- brought it in for simple oil change and tire rotation and I guess one of my sensors did not get plugged in properly- have a error message!! I have tried to call the service dept multiple times with failed attempts as well as left a message with no response. Even more frustrating when I came in they acted like I had not made an appointment- I wanted several things checked out while there and was told- oh well that will be several hours wait to look at it. I specifically put it on my appointment message when scheduling.
LANDIS, NC
GILBERT H|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/27/2026
Everyone was friendly and accommodating. A very painless experience! So proud of the new truck we thought we could not purchase, but you all made it happen!
GOLD HILL, NC
ROBERT R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/28/2026
The whole process was easy. Justin and Tori were great to work with.
MOORESVILLE, NC
BRYAN J|2023 Chevrolet Equinox
Confirmed Sales Customer
5/28/2026
Tori and TONY are a dynamic duo. I love them both and I have such a great history with them. They are kind, punctual professional, hard-working, and fair. They are a great asset to Randy Marion.
LINCOLNTON, NC
Ashley L|2023 Chevrolet Equinox
Confirmed Service Customer
6/14/2026
Everything was great!
STATESVILLE, NC
Brian H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2026
Recently I was able to have the 50k service completed to my 2020 Silverado. I was lucky enough to speak with Chris when calling to confirm all of the ad-hoc needs for this service as I had only done oil changes to this point. We ensured that all were met and I dropped the truck at 0830 and it was ready after lunch. Chris texted me to advise it was done and handled the exit paperwork when I arrived after work; even helping to credit a coupon I forgot to bring. Easy to schedule, work performed as requested, glad to work with a professional team!
KANNAPOLIS, NC
Ronald E|2025 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
Simple in and out with no issues
MOORESVILLE, NC
TAVARIS D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/26/2026
Everything was wonderful
BURLINGTON, NC
Kenneth R|2025 Chevrolet Colorado
Confirmed Service Customer
6/27/2026
Van was very informative about what would be completed on my truck and how long it would take. Everything turned out fine except the tire rotation pattern. They didn't cross the drive wheels as stated. Only move the from front to back and back to front. Didn't really bother me because the truck had very few miles on it. Next time I'll make sure I mention it.
MOORESVILLE, NC
NATASHA G|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/27/2026
I was grateful the salesman, Alejandro, knew so much about the car I was interested in. He was not pushy but brought different opportunities for us on our car. Tyson our finance team member was super kind and helpful as well... honest and not pushy and open to communication, time and space. Grateful! and we LOVE our premier Tahoe :-D
WAXHAW, NC
Kinndy L|2021 Chevrolet Suburban
Confirmed Service Customer
6/28/2026
Chris was excellent!
MOORESVILLE, NC
George L|2022 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
I was told it would take two hours to do my recall.But I received a text earlier that my car was finished less than 2 hours.Thank you for keeping me informed and doing a speedy service.It would be nice if you all put some snacks in the waiting room 😁
CHARLOTTE, NC
William G|2024 Buick Enclave
Confirmed Service Customer
5/29/2026
The nice lady in service got my car serviced right away. She also reviewed the 30,000 mile service and recommended it then or at the next oil change interval. So will plan on a bigger service at that time. Nice place. Thanks
MOORESVILLE, NC
BRIAN N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/29/2026
Working with Paige and Jorgen was a great experience. Paige was exceptional and a great help getting me the vehicle and price that I wanted. Paige was very friendly and helpful throughout the entire process. Financing department was great, very straight forward. No back and forth about different financing rates.
HUNTERSVILLE, NC
George G|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
6/15/2026
Very good experience.
STATESVILLE, NC
PATRICIA J|2026 Chevrolet Equinox
Confirmed Sales Customer
6/18/2026
Everyone was great.
DENVER, NC
BARRY L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/21/2026
Dealership was very clean neat and the associates were well spoken. Our salesman Josh was very knowledgeable about the product. Didn’t mind spending extra time to make sure all our questions were answered. He was very attentive. The gentleman that wrote up, our contract answered all our questions was very personable.
PIKEVILLE, NC
Lisa E|2019 Chevrolet Blazer
Confirmed Service Customer
6/23/2026
everthing was just fine. only thing i didnt get a paper saying what all they checked on my car
CATAWBA, NC
NICOLE C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/1/2026
Great experience
SALISBURY, NC
GEORGE M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2026
Great
MOORESVILLE, NC
BRENDA G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/1/2026
Our sales person down to the finance manager was awesome. They never gave up and we did walk away with the new vehicle. They worked very hard for us and I appreciate the kindness and a professional they had.
HARMONY, NC
Oliver W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/3/2026
Friendly staff, quick oil & filter service no issues
MOORESVILLE, NC
Boyce K|2024 Chevrolet Tahoe
Confirmed Service Customer
7/3/2026
Van was awesome as usual.
MOORESVILLE, NC
David B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2026
Had an absolutely wonderful experience at the dealership. Sale pro Caleb Taylor was great to work with. Finance team and management were wonderful as well.
CORNELIUS, NC
David S|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/11/2026
The service was good besides the customer service employee manually pulling on my electric side mirrors.
TERRELL, NC
GARY B|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/18/2026
Jerome was a great salesman!
MOUNT AIRY, NC
Eric M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2026
Danny Bonnell and the service team at Randy Marion Cadillac were amazing as usual. They helped us get 3 vehicles in and out with expedient delivery
ORLANDO, FL
Nicholas G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/23/2026
Three hours to change the oil when I had an appointment. Wondering what the appointment was for?
MOORESVILLE, NC
Andrew H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/25/2026
Service was exactly as expected
CHINA GROVE, NC
Felicia A|2025 Chevrolet Trax
Confirmed Service Customer
6/30/2026
The complementary snacks available for waiting customers varied drastically from the “Chevy side” to the “Cadillac side”. The free amenities should not be based on the value of the car but on the value of the customer, and that should be equal.
MOORESVILLE, NC
KATHERINE M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2026
Stress free transaction and Austin was very helpful and patient Salesman.
MOORESVILLE, NC
Robert J|2024 Chevrolet Equinox EV
Confirmed Service Customer
7/1/2026
Great service
MOORESVILLE, NC
Kris L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2026
Great service
MOORESVILLE, NC
Mr. C|2017 Buick Encore
Confirmed Service Customer
7/2/2026
Never wait very long. Super nice associates working.
MOORESVILLE, NC
Brian A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/3/2026
Everything about the service and experience was great. From check to completion.
HUNTERSVILLE, NC
Rickie W|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/6/2026
Mr Wagner was very helpful & knowledgeable about my problem.
MOORESVILLE, NC
Robert W|2025 Chevrolet Equinox
Confirmed Service Customer
7/6/2026
Took my car in did the job as requested and got me out ASAP
MOORESVILLE, NC
GUILHERME B|2026 Chevrolet Trax
Confirmed Sales Customer
5/26/2026
Best Dealership in the Country
RALEIGH, NC
Kathleen S|2023 Chevrolet Equinox
Confirmed Service Customer
6/13/2026
Ashley provided us with great customer service while we had our vehicle maintenanced. She kept us informed and updated our wait time so we weren’t left wondering. Customer service is what makes a dealership excellent.
MOUNT ULLA, NC
TODD C|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/15/2026
I shared what I was looking for online and Max Vergne did a great job of following up quickly online and then later via phone and in person at the dealership. I made CLEAR with Max that I was ready to buy, but only if he could meet or beat an offer that I had received from out of state. Max respected my time and followed through on his commitment. It was an outstanding experience.
DAVIDSON, NC
Gabriel J|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
6/22/2026
You guys are great! Laqueta was amazing
CHARLOTTE, NC
Lisa M|2024 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
Great experience, quick, seamless, great communication & excellent customer service!
HUNTERSVILLE, NC
Jeremy E|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/29/2026
My service rep is very friendly & knowledgeable about what needs to be done on my vehicles.
CHARLOTTE, NC
Cathy S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2026
Danny Bonnell and his staff always take care of me. Excellent excellent excellent.
SALISBURY, NC
GERARD C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/7/2026
Entirely too long of a process took almost all day. Dealership had no sense of urgency on my behalf. The deal was done so now who cares.
STATESVILLE, NC
Jimmy W|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/8/2026
No c0mment
VALE, NC
Eric G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/9/2026
I brought my high country 2500 to the quick lube on highway 150 Mooresville for an oil change and grease job. I come to find out they do not grease vehicles at this location because they said vehicles don't have grease fittings. My truck has plenty of grease fittings that's why I brought it there to get it properly taken care of which they could not do. They did Grease my truck at the other location which was a very timely event that I was very unhappy with. They did take care of everything, it was a ridiculous process to go through though. I would expect the lube center to be able to do the complete job they said they did not even have a grease gun there.
MOORESVILLE, NC
JAMES T|2023 Chevrolet Silverado Medium Duty
Confirmed Sales Customer
4/30/2026
When I went to pick up the truck the battery cover was laying in the floorboard . Service tech put it on backwards and wasn't strapped down. When we got to the shop the dump would not work . Tech left fuse out laying in battery box. Very disappointed in the condition the truck was in
LIBERTY, NC
Marissa S|2026 Chevrolet Trax
Confirmed Service Customer
7/12/2026
Van Walter’s was amazing. He has clear communication, very knowledgeable and helped me in such a timely manner. I love bringing my car here because every time I have, I have always been taken care of.
TROUTMAN, NC
BRYAN J|2026 Chevrolet Suburban
Confirmed Sales Customer
7/8/2026
I have bought and traded several cars in the past two months. They have all been with Randy Marion Mooresville because of Tony and Tori. They feel like family because they treat me with warmth and kindness. They make sure the process is smooth and they are upfront with all the pricing and financial terms. Job well done.
LINCOLNTON, NC
Nicole O|2025 Chevrolet Trax
Confirmed Service Customer
7/13/2026
Judi Miller was my service advisor and was helpful in assisting with my scheduled maintenance and keeping me informed
STATESVILLE, NC
Andrew H|2023 Chevrolet Traverse
Confirmed Service Customer
6/16/2026
Dropped my vehicle off. Went to work. My vehicle was ready before I was done with work. I was kept up to date on the status of the vehicle.
CHINA GROVE, NC
Albert J|2026 Chevrolet Colorado
Confirmed Service Customer
6/10/2026
Service was completed with no issues.
KANNAPOLIS, NC
Scott R|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/26/2026
This is the second time we had the transmission replaced on our service truck. Concerning, we brought this truck new. People buy from People. The way Mr. Goertzen and his team treated us, kept us informed, and went beyond the transmission replacement.... deeper than the bowtie. Transmissions, engines, parts, pieces don't last forever, the way we were treated...that is what the bowtie represents. Chevy Man through and through. God the Father George Straight Chevy Trucks
DAVIDSON, NC
BRYAN J|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/26/2026
TONY and Tori were once again amazing. Very professional and efficient and helpful. They are honest and knowledgeable and a pleasure to talk with.
LINCOLNTON, NC
CINDY M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/30/2026
Max our salesman was excellent with his calls and information. We were pleased with our purchase and the staff at Mooresville.
OTTO, NC
James T|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2026
Chris and the dealership were professional and awesome
CONCORD, NC
Dana L|2021 Chevrolet Traverse
Confirmed Service Customer
7/10/2026
It was not a welcoming environment. Everything by text and no one explaining anything to me. It’s changed and I’ll be going to the main dealership from now on.
MOORESVILLE, NC