Your Cadillac.
Your Randy Marion team.
Care for your Cadillac starts with your local team at Randy Marion Cadillac. Visit our certified service center on West Plaza Drive in Mooresville, or let us help arrange MobileService+ at your home or workplace for eligible services.
Choose Your Service Option
How would you like your vehicle serviced?
Choose the option that fits your day. Schedule a dealership visit online, or contact our team to arrange MobileService+ at your location.
In-House Service
Bring your vehicle to our Mooresville service center for routine maintenance, inspections and repairs.
- Oil changes and filter replacement
- Tire rotations, inspections and replacement
- Battery testing and replacement
- Brake inspections and service
- Vehicle concerns that need diagnosis or repair
Prefer to call? 704-235-6650
Mobile Service+
A factory-trained technician brings a fully equipped MobileService+ van to your home or workplace for select services.
- Oil changes, filters and fluid checks
- Tire rotations and select brake services
- 12-volt battery and wiper service
- Diagnostic scanning and software programming
- Select recalls
Request mobile service through our contact form or call the service team to confirm your vehicle, location and service eligibility.
Request Mobile ServiceMobile service questions? 704-235-6650
Not sure which option to choose?
Tell our service team what your vehicle needs.
Ready for routine maintenance?
Know what you need? Open the in-house scheduler below, then select your service and appointment. Prefer service at your location? Request MobileService+.
Maintenance & Repairs
Schedule a visit for maintenance or a vehicle concern.
Schedule a Service Visit
Genuine Cadillac Parts
Looking for a part for your Cadillac? Send your request to our parts department.
Order PartsService links open the appointment scheduler. Choose the specific service within the booking process.
From service choice to appointment.
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Choose your option
Visit the dealership or choose mobile service for eligible maintenance.
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Enter your details
For in-house service, enter your vehicle and service details in the scheduler. For mobile service, include your vehicle, service request and location in the contact form.
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Arrange your visit
Book an available in-house appointment. Our team will help arrange your mobile visit and confirm service and location availability.
Service questions, answered.
Can I schedule an oil change directly?
Yes. Open the in-house scheduler and select your oil change during booking. For an oil change at your location, use the mobile service request form and confirm eligibility with the mobile team.
What can the mobile service team do?
MobileService+ includes select maintenance, diagnostic scanning, software programming and recalls. Some services require a dealership visit. Call 704-235-6650 to confirm availability for your Cadillac and location.
When should I choose in-house service?
Choose in-house service for a dealership visit, including tire replacement, battery service, inspections or a concern requiring diagnosis. If you are unsure, call 704-235-6650 for help selecting the right option.
Where is the service center?
Randy Marion Cadillac is at 220 W. Plaza Dr., Mooresville, NC 28117. View hours and directions.
Are pickup, delivery or loaner options available?
Ask our team about MobileService+ pickup and delivery, or a loaner with customer dropoff. Availability and limitations apply. Explore MobileService+ options.
MobileService+ is for planned appointments and does not provide roadside assistance. Services and locations are subject to availability and restrictions. Some repairs, accessories and recalls require in-house service. Contact the dealership for details.